Engineering Technical Support, 50 hrs (ETS)
Requires PTS (RIK0042A, RIK0062A, RIK0109A)
Part Number: RIK0063B
Upgrades the RI Standard Support Package with Engineering Technical Support (ETS).
Includes up to FIFTY (50) HOURS of phone and email support for new engineering efforts including but not limited to information and questions about new applications and directions on how to use new measurements, new measurement techniques and new calculations. Engineering Technical Support includes engineering support for using enhancements to the system software and/or test executive to meet specific device requirements. Time will be monitored by RI engineers and accounted for in 5 hour increments. Customers will be notified quarterly of hourly consumption.
This service item is NOT intended for a new device, please Contact RI Sales about Turn Key Applications, Device Interface, Cassini Configuration, Production Workflow Management to develop a RFQ for a new device application. Direct access to Engineering development time to solve your most challenging IC production issues. Reduce risk and improve time-to-market with rapid, custom features and changes to the Cassini platform to maintain your competitive advantage.
